At Queen City Hospice, we place great emphasis on selecting individuals who have the right personal traits to provide high-quality, relationship-based care. The most important traits we look for in our caregivers are compassion, a positive attitude, good communication skills and patience. Each staff member is thoroughly trained, monitored and supervised with careful attention to matching the right caregiver with the client. But, if for any reason you wish to change caregivers, we will promptly accommodate your desire to do so.

Pre-employment Psychological Assessment

Each applicant is carefully screened, including a criminal background check through the Bureau of Criminal Identification and Investigations. We diligently check personal references and require each employee to pass a drug test. All employees are fully bonded and insured, but we go above and beyond the industry norm when selecting quality caregivers. Each applicant must complete an online preemployment psychological assessment to help identify individuals with the potential to put loved ones at risk. This unique technology is also able to assess whether or not an individual meets or surpasses established industry benchmarks for successful, reliable, and compassionate caregivers.

Special Training for Alzheimer’s and Dementia Care

Some official estimates indicate that over 5.4 million people in the U.S. have Alzheimer’s disease or other type of dementia. This number will continue to grow as the proportion of the U.S. population over age 65 continues to increase.

Impact on Family Caregivers

According to the American Alzheimer’s Association’s publication titled 2012
Alzheimer’s Disease Facts and Figures, “Caring for a person with Alzheimer’s or other dementias poses special challenges. Although memory loss is the best-known symptom, these diseases also cause loss of judgment, orientation and the ability to understand and communicate effectively. Personality and behavior are affected as well. Individuals require increasing levels of supervision and personal care, and many (family) caregivers experience high levels of stress and negative effects on their health, employment, income and financial security. The close relationship between the (family) caregiver and the impaired person – a relationship involving shared emotions, experiences and memories – may particularly place (family) caregivers at risk for psychological and physical illness.”
We at Queen City Hospice understand the mounting challenges family members face when caring for someone with Alzheimer’s disease or dementia, including the impact on employment and income, as well the increased risks associated with the illness for the individual suffering from the disease.
That is why our staff members receive the most advanced level of Alzheimer’s and dementia training developed by HealthCare Interactive in conjunction with the American Alzheimer’s Association. The program is called CARES® Dementia Basics & Advanced Care™. Once our caregivers and office staff complete the 10-hour training program, they take the American Alzheimer’s Association essentiALZ™ Plus certification exam.
This extensive training provides our caregivers with the knowledge and skills to not only ensure the most rewarding experience for our clients, but to reduce the individual’s risks associated with the disease and the family’s emotional, physical, and financial burden.
Click here to learn more about how Queen City Hospice can create better care transitions, better care experiences, and better outcomes.